Privacy Policy – Pankina B.V.
Last updated: 28-09-2025
- Contact Details
Pankina B.V.
Sumatrakade 1017
1019 RD Amsterdam
The Netherlands
Tel: +31 (0)20 2009 670
E-mail: [email protected]
Websites: shop.shakaloha.com • lekkerevesten.nl
The central Privacy Officer for all affiliated companies is: H.D.A. Blom.
- Personal Data We Process
Pankina B.V. processes the personal data you provide to us and data collected automatically when you use our webshops or marketplaces.
We may process:
- name and address details
- telephone number
- e‑mail address
- payment details (via Mollie)
- order and account information
- IP address and device data
- browsing and click behaviour
- location data
- any information you provide via customer support
Minors:
Our webshops are not intended for persons under 16. If you believe we have collected data relating to a minor, please contact [email protected].
- Purposes and Legal Grounds for Processing
We process personal data only on valid GDPR grounds.
Performance of a contract:
- processing orders
- payments (via Mollie)
- shipping (PostNL, DPD)
- customer service
- returns processing
Legitimate interests:
- fraud prevention
- optimisation of the webshop
- analytics of website usage (anonymised)
Consent:
- newsletters through Brevo
- marketing and analytical cookies
Legal obligation:
- tax retention obligation (7 years)
- Retention Periods
- payment and invoice data: 7 years
- customer accounts: as long as active, up to 1 year inactive
- cookies and analytics: max. 26 months
- newsletter data: until unsubscribed
- other data: for as long as necessary
- Sharing Personal Data with Third Parties
We only share data when necessary for our services or to comply with legal obligations.
We work with:
- Mollie (payment provider)
- PostNL and DPD (shipping)
- Lightspeed E‑com (webshop platform)
- Channable (marketplace integrations)
- Bol.com and Amazon (joint controllers)
- Brevo (newsletters)
- Google Workspace (hosting and mail)
Order fulfilment:
We use Efulfillers B.V. (Maarssen) to process and ship orders. They only receive the data required to complete your order.
- Cookies and Similar Technologies
We use functional, analytical and marketing cookies.
Functional: essential for webshop operation.
Analytical: used only with consent (Google Analytics with IP anonymisation).
Marketing: for personalised ads (Google, Meta/Facebook).
Your preferences can be changed via the cookiebanner.
- Your Rights
You have the right to:
- access, correct or delete your data
- restrict processing
- data portability
- withdraw consent
- object to processing
Request via [email protected]. Response within four weeks.
You may also file a complaint with the Dutch Data Protection Authority.
- Data Security
We take appropriate technical and organisational measures to protect your data, such as:
- SSL/HTTPS
- restricted system access
- secure storage using Google Workspace
- regular backups
- internal data breach procedures
